Gaming should be entertainment, not a burden. ek22 believes that when every player plays mindfully, gaming can bring genuine joy. We are always here with responsible gaming tools and guidance to support you.
Responsible gaming means treating gaming purely as entertainment — not as a source of income or a way to solve problems. At ek22, we believe a mindful player maintains full control over their time, money, and mental wellbeing.
Online gaming is growing rapidly in Bangladesh. Many people come to platforms like this for entertainment, but a lack of awareness can sometimes lead to spending more time or money than intended. That is exactly why ek22 has made responsible gaming a core part of the platform.
Our goal goes beyond offering quality games — we want to make sure you enjoy gaming in a healthy, positive way. With our responsible gaming tools, you decide how much you play and how much you spend.
Sometimes we do not realise our gaming habits are heading in the wrong direction. If any of the following apply to you, it is time to take notice.
Repeatedly playing to chase lost money and being stuck in the 'I'll win this time' mindset.
Spending more time gaming at the expense of family, friends, or work.
Feeling angry or restless when asked to stop gaming.
Using borrowed money or household funds for gaming.
Lying to family or friends about your gaming.
Skipping sleep or meals to keep gaming.
Responsible gaming does not mean quitting — it means playing smart. A few simple habits can keep your gaming experience positive every time.
If you feel like you need a break, use ek22's Self-Exclusion feature. This allows you to temporarily lock your account for a set period of time. You will not receive any promotional emails during the exclusion period.
Set any duration from 1 day up to 6 months.
Reach out via live chat or email and the process will begin right away.
Login, betting, and deposits are completely suspended for the duration of the set period.
To reactivate your account after the break period, please contact support.
If gaming is seriously affecting your life or your family's wellbeing, don't just take a break — seek professional help. Talk to someone you trust and use ek22's permanent Self-Exclusion option.
If you answer 'Yes' to more than 2 of the questions below, please contact support.
Set a maximum number of hours you will play each day. If you go over the limit, ek22 will send you an automatic reminder.
Set a daily, weekly, or monthly deposit limit from your account settings — once the limit is reached, no further deposits will be allowed.
Ek22 strictly follows an 18+ policy. If you share a device, please use parental control software.
We back responsible gaming not just with words, but with action. These features are built for you.
See exactly how much you have spent and what remains — all in your live dashboard. You will get an instant notification if your spending goes over limit.
Voluntarily lock your account for anywhere from 1 day to 6 months. You will not be contacted or sent any promotional material during the exclusion period.
Set your own daily, weekly, and monthly deposit limits. Once a limit is set, a 24-hour cooling period applies before it can be increased.
You will receive automatic reminders after a set period. You can also enable auto-logout once your session ends.
Monthly gaming summary — how long you played, how much you won or lost. Keeping track makes it easier to make informed decisions.
If you have any questions or concerns about responsible gaming, our trained support team is available 24/7 to help.
Set limits, stay aware, and always enjoy gaming as entertainment. Open an account today.
18+ only | Responsible Gaming | Secure Platform